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  • Posada & Bodega Vistalba

    Mendoza, Argentina.

  • Tenuta Poggio al Casone

    Tuscany, Italy.

  • Les Sources de Caudalie

    Bordeaux-Martillac, France.

  • Hospederia del Vino

    La Rioja, Spain.

  • Hotel El Aguamiel

    Mendoza, Argentina.

  • Hotel Le Fontanelle

    Tuscany, Italy.

Terms and Conditions

Please read carefully our terms and conditions.

Areas of Application
The following terms and conditions are valid for the use of this website by Internet users.

Except as otherwise indicated, all content is copyright © of Wine Hotels Collection. If you own copyright on some photos and / or material within Wine Hotels Collection let us know and such material will be removed immediately. All rights reserved.

All materials on this website including images are protected by copyright laws.

It is important that you read and understand these terms before using Our Services. By accessing or using Our Services, you agree to be legally bound by these terms, which may be modified from time to time. We reserve our right to change these terms at any time and amendments will take effect when posted on this website. We only act as the intermediary between our website users and the participating hotels, so we do not have and never intend to have any contractual involvement in your reservation. When you use Our Services to make a reservation, the contract is made directly between you and the hotel concerned.

The information contained on our website is provided by the hotels and updated from time to time and, while we will try our best to ensure that such information is accurate, we cannot guarantee the accuracy or completeness of such information, nor can we warrant that access to our website will be uninterrupted or fault-free. These terms and conditions are set out in several languages but, in case of conflict, the English version shall prevail.

By using Our Services, you agree to comply with all applicable laws, statutes and regulations concerning your use of Our Services and we will not assume any responsibility thereof.

We merely act as an intermediary between you and the hotels, so we do not have any control whatsoever over the quality of services or the charges of the hotels. We, therefore, are not responsible or liable in any way whatsoever in relation to any dispute arising between you and the hotels regarding their charges, quality of services, facilities or otherwise. The contract is made between you and the hotel concerned, so you should make all your claim or complaint against, or settle it directly with, the hotel concerned.

Payment
When you make an online hotel reservation you will have to provide us with your credit card information, such as its number and expiry date.

For some of the participating hotels that you will find on our website, the payment of a deposit will be required to validate your reservation, based on the conditions negotiated with these participating hotels. When your reservation is confirmed, this deposit that is clearly displayed during the reservation process will be charged to your credit card. This deposit will be charged by Wine Hotels Collection on behalf of each hotel. If your reservation is not confirmed, your credit card will not be charged. Under no circumstances will Wine Hotels Collection be liable for any kind of commission that your bank might charge you. The outstanding balance of the retail price of the hotel room(s) reserved, as well as additional charges that may be incurred during the stay at the hotel will be settled by the guest in the local currency at the hotel. In the case of a confirmed reservation, the credit card details will be passed over securely to the hotel, which may pre-authorize or charge the card in accordance with the booking policy, as displayed on the Wine Hotels Collection website. Lastly, in the case of a non-refundable rate with participating hotels, please note that the credit card will be charged upon reservation by both Wine Hotels Collection for the amount of the deposit in the currency you would have chosen and the hotel in its local currency for the outstanding balance.

For some other participating hotels that you will find in our website, and based on the conditions negotiated with these participating hotels, no payment of any deposit will be required and the full amount of your booking will be charged to you directly by the hotel in its local currency. The full price of the hotel room(s) reserved, as well as all other charges that may be incurred during your stay at the hotel, will be settled by you in the local currency at the hotel when you check-out. Under no circumstances will Wine Hotels Collection be liable for any kind of commission that your bank might charge you. In the case of a confirmed reservation, please note that your credit card details will be passed over securely to the hotel, which may pre-authorize or charge your card in accordance with the booking policy, as displayed on our website. Lastly, in the case of a non-refundable rate with participating hotels, please note that your credit card will be charged upon reservation by the concerned hotel in its local currency for the full price of your reservation.

By making the reservation through our website you are deemed to have unconditionally and irrevocably authorized and consented to our release of your credit card information to the hotel concerned for this purpose.

Some other hotels requires a full prepayment for the reservation. In this case Wine Hotels Collection will collect the full amount of the reservation via PayPal Inc. on behalf of each hotels. A commision porcentage will be charged
since the use of PayPal Inc. services has a percentage of charge for each transaction.

Cancellations
Each hotel will have its own terms and conditions for cancellation of validly confirmed reservations. You are, therefore, strongly advised to read such terms and conditions, which are displayed in our confirmation emails, carefully before making your reservation. You will be bound by such terms and conditions once your reservation is confirmed. In case of cancellation, we suggest that you should promptly and directly contact us to minimize any penalty or charges payable.

When your reservation is cancelled, the deposit, if one was paid to Wine Hotels Collection upon reservation and where applicable, is fully refunded to you. Then, depending on the cancellation policy of the hotel you have booked, and on whether penalties apply, the hotel shall directly charge to your credit card account all penalties or charges that you are liable to pay for the cancellation. However, this does not apply in the case of a non-refundable rate where you cannot cancel your booking nor be reimbursed by any party.

All disputes relating to cancellation of reservation shall be dealt with or settled directly between you and the hotel concerned, and we will not be involved or be held responsible in any way except to arrange for the refund of the deposit, where applicable, to provide information needed to calculate the penalties that apply and to pass your credit card information on to the hotel concerned as aforesaid. No claim whatsoever shall be made by you against us in respect of any penalty or charges levied by the hotel concerned for your cancellation of a reservation and you shall seek your redress, if any, directly against the hotel concerned.

In order to cancel a booking, a request in writing via email is required. Only once we have received this can we proceed with the cancellation. Please send any such emails to reservations@winehotelscollection.com . Otherwise, please call our Customer Service to request a cancellation form.

Information on accommodation offers
Wine Hotels Collection makes its best efforts in order to verify the authenticity of the information provided by the hotel (photos, texts, maps, prices, etc..) Anyway this information is based on information provided by the hotel, in the experience of employees of Wine Hotels Collecition and reliable information received from other parties (eg other users). In every possible way Wine Hotels Collection tries to ensure that the content of the information provided by the hotel is accurate, current and complete. But the content is reliable, current and complete can not be guaranteed with complete certainty therefore Wine Hotels Collection will not accept responsibility for this.

In any case Wine Hotels Collection will be liable for any loss or damage indirect, incidental, special or is it somehow connected with the use of materials or services or with the delay or inability to use the aforementioned, or any information, product and service obtained through publications, or resulting from the use of this website, whether based on contract, tort, firm or similar obligations.

Prices
Unless specific indications to the contrary, prices of the rooms provided are valid per room, per night. Prices include VAT tax.

Photos
All photos and images on this site are the property of Wine Hotels Collection or have been licensed by their owners. If you own rights to any of these photos or graphics let us know and the material will be removed immediately. Not use them without the written approval thereof.

Links
The web pages can be accessed through our links have been created by people over whom we have no influence. On them do not exercise any control and therefore we are not responsible for the content of these web pages, while we find that its contents do not have to coincide with our opinions. This declaration applies to all contents of the pages can be accessed through links and banners.

Liability and Warranty
All information has been compiled with great care. However, no responsibility is accepted for errors made during data acquisition or data transfer. Wine Hotels Collection will not accept responsibility for ensuring that the content available is reliable or updated.

Others
In the case of breach of these Terms and Conditions, Wine Hotels Collection reserves the right to exclude users at any time for future use. Wine Hotels Collection reserves the right to restrict, change or cease all use of Wine Hotels Collection at any time without notice. Legal claims are not accepted by users on the use of Wine Hotels Collection.

Applicable Law
All legal relations between Wine Hotels Collection and users are subject only to the law of Argentina.

Acceptance of Terms and Conditions
By using this site you adhere to the terms and conditions above. If you disagree with them we ask you not use the services of Wine Hotels Collection.

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